Contact us

Questions about your plan, the bot, billing or a refund? Reach us either way below.

Best for billing, refunds and privacy requests.

Discord

Quick help with setup and the bot, or DM catvu04.

Refunds and cancelling

New subscriptions have a 30-day money-back guarantee. See the Refund Policy.
Paid through our checkout? You can also manage your order and ask for a refund at paddle.net. Paddle.com is our Merchant of Record.
Cancel any time from your Catvu dashboard; you keep access until the end of the period you paid for.

Catvu is an independent service run by a sole proprietor.